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Return Policy

Our policy is that you may return or exchange an item, excluding any shipping charge within seven (7) days for electrical test equipment. This excludes special order items and items containing factory installed options. Orders of this nature are non cancellable and non-returnable. Oversized and heavy products (plus 75 pounds) will include a restocking charge. Please note large/heavy products are difficult and expensive to return. If you are unsure of the product you are ordering, please consult with one of our Salesteam before purchasing. AccuCal Labs will not accept any returns or exchanges on Books, Carrying Cases, Batteries, Fuses, test leads, replacement bulbs, tips, software, DVD's or consumable items. Prior to returning any item, YOU MUST call or email Customer Service for pre-approval and obtain an RMA number. Items can be returned only if in original packaging, same new condition as sold with literature/instructions and blank warranty cards. Place the manufacturer's box into a shipping box. Please do not put any stickers or labels on the original manufacturer's packaging. Please ship the items back to us prepaid. For your protection, make sure to insure the package. AccuCal Labs cannot be responsible for lost or damaged packages. NO RETURNS CAN BE ACCEPTED WITHOUT AN RMA NUMBER No refunds or exchanges will be made after (7) days electronic test equipment. If any of the above conditions are not met, AccuCal Labs reserves the right to either refuse the return or to charge a restocking fee of 20%.